Empower Your Website with UserFeedback Real-Time Insights
Empower Your Website with
UserFeedback Real-Time Insights
Enable your users to provide direct feedback through an integrated button. Prioritize improvements based on user input and enhance your development process.
ABOUT US
What is UserFeedback?
UserFeedback is an interactive tool that allows you to create multiple feedback projects. With an iFrame button integrated directly on your website, users can provide feedback effortlessly. Whether you want to collect error reports, feature requests, or general messages, UserFeedback makes gathering user input straightforward and effective. Prioritize suggestions with a points-based system, giving users and selected individuals a say in what’s important.
User Feedback
Key Features
User Feedback
Collect error reports and feedback directly from users while they navigate your site. Through the iFrame button, feedback is submitted at the point of interaction, improving the relevance and accuracy of user reports.
Example: “A user reports a broken link directly from the page they are browsing. This error is automatically tracked and linked to the webpage for easy troubleshooting.”
Feature Request
Allow users and selected individuals to submit feature requests. These requests can be upvoted by others using a points system, helping you prioritize development based on user demand. Users can also purchase additional points through a subscription or earn them through administrative actions.
Example: “Users suggest a dark mode feature, and others upvote it, making it a top priority for the next development cycle.”
Abuse
Enable users to report inappropriate behavior or issues on your platform. This section allows you to maintain a safe environment by receiving abuse reports, which are then flagged for administrative review.
Example: “A user encounters offensive content and reports it immediately, prompting quick action from the platform’s admin.”
Message
Users can leave general comments or suggestions that don’t fall under error reporting or feature requests. This open channel allows users to share their thoughts, contributing to a more engaged community.
Example: “A user leaves a positive note thanking the team for recent improvements, or offers ideas for future updates.”
Prioritization & Points System
How UserFeedback’s Points System Works
Feedback is prioritized by assigning points. Registered users and selected participants can vote on entries, helping administrators prioritize what matters most. Users start with 20 coins, and half of their points are returned once a feature is implemented. Users can also purchase points through subscriptions or earn them through active participation in administrative tasks, giving them even more influence in driving the development process. Example: “A user buys extra points to support the development of a new search feature, helping move it up the priority list.”
Success Stories
Real User Feedback in Action
UserFeedback has transformed our development process. We no longer have to
guess what our users want – we have real-time feedback and a clear priority list!
Example Company
Designer